Society / Social Change

Exploring the Influence of Consulting Firms on Business Decisions

Consulting firms are often engaged for emotional support and risk mitigation, emphasizing strategic thinking over mere analytical tasks. Paul Millerd, a former consultant, highlights the competitive recruitment process at top firms, which can have acceptance rates as low as 1-2%.
Exploring the Influence of Consulting Firms on Business Decisions
chang_chih-chi • 2026-04-21T11:00:39Z
Source material: Why do global corporations listen to McKinsey? What exactly do top business consultants do? ft. former McKinsey consultant Paul Millerd "Strong Friends" EP 192 | Zhiqi 77
Summary
Consulting firms are often engaged for emotional support and risk mitigation, emphasizing strategic thinking over mere analytical tasks. Paul Millerd, a former consultant, highlights the competitive recruitment process at top firms, which can have acceptance rates as low as 1-2%. Consulting firms like McKinsey are increasingly engaged for their ability to provide emotional support and reassurance to business leaders during significant decisions. The role of consultants has evolved to encompass a variety of complex projects across different industries, emphasizing collaboration and iterative feedback. Consulting firms can charge millions for their specialized services, which is often justified by the significant value they provide to large companies, particularly in critical situations like post-merger integrations. While some critics perceive consultants as merely creating presentations, their fees reflect the expertise required to serve high-profile clients, enabling thorough analysis and staffing. The true value of consulting lies in the deep thinking and hands-on experience that foster intrinsic understanding and tacit knowledge, rather than just the mechanical task of creating presentations. As technology evolves, the consulting industry may see a reduction in personnel for certain tasks, shifting the emphasis towards human connection, emotional support, and guiding clients through decision-making processes.
Perspectives
short
Consulting firms provide essential support
  • Highlight the emotional support and reassurance provided to business leaders during critical decisions
  • Emphasize the importance of strategic thinking over mere analytical tasks
Criticism of consulting firms
  • Critics argue that consultants merely create presentations without delivering substantial value
  • Concerns about over-reliance on external validation in corporate decision-making
Neutral / Shared
  • Consulting firms have evolved to handle a variety of complex projects across different industries
Metrics
other
30 to 40,000 employees
current number of employees at McKinsey
Growth in employee count reflects the firm's expansion and demand for consulting services
When I was at McKinsey in 2008 to 2010, they were about 10,000 people. I think they're about 30 to 40,000 people now.
other
2 billion USD
amount involved in significant business decisions
This underscores the high stakes involved in corporate mergers
bet the company and buy a company for $2 billion
growth
10%
projected market share growth
Understanding realistic growth targets is crucial for strategic planning
I think we can grow market share by 10%.
Key entities
Companies
McKinsey
Countries / Locations
Taiwan
Themes
#social_change • #business_decisions • #business_growth • #business_strategies • #consulting_culture • #consulting_expertise • #consulting_insights
Timeline highlights
00:00–05:00
Consulting firms are often hired for emotional support and risk mitigation, emphasizing strategic thinking over mere analytical tasks. Paul Millerd, a former consultant, highlights the competitive recruitment process at top firms, which can have acceptance rates as low as 1-2%.
  • Consulting firms are often engaged for emotional support and risk mitigation, highlighting the importance of strategic thinking over mere analytical tasks
  • Paul Millerd, a former consultant, pursued a career in consulting to challenge himself and learn, ultimately joining McKinsey & Company despite facing multiple rejections
  • Top consulting firms prioritize candidates with a strong desire for growth, resulting in a highly competitive recruitment process with acceptance rates as low as 1-2%
  • The culture within consulting firms promotes iterative work, emphasizing frequent feedback and continuous improvement in a fast-paced environment
05:00–10:00
Consulting firms like McKinsey are increasingly engaged for their ability to provide emotional support and reassurance to business leaders during significant decisions. The role of consultants has evolved to encompass a variety of complex projects across different industries, emphasizing collaboration and iterative feedback.
  • Consulting firms like McKinsey are often engaged for their ability to provide emotional support and reassurance to business leaders during significant decisions, such as mergers or acquisitions
  • The role of consultants has evolved beyond merely producing reports; they now handle a variety of complex projects across different industries
  • Consulting culture emphasizes high expectations, over-communication, and iterative feedback, fostering constant collaboration rather than traditional work submission
  • Companies may use consulting firms to shift responsibility for tough decisions, such as layoffs, by framing these choices as recommendations from consultants
  • The hiring process at consulting firms is transparent, focusing on case studies that evaluate candidates problem-solving and communication abilities
10:00–15:00
Consulting firms charge significant fees for their specialized services, often justified by the value they provide in critical business situations. The role of consultants has evolved to include emotional support and strategic guidance, particularly during complex decision-making processes.
  • Consulting firms can charge millions for their specialized services, which is often justified by the significant value they provide to large companies, particularly in critical situations like post-merger integrations
  • While some critics perceive consultants as merely creating presentations, their fees reflect the expertise required to serve high-profile clients, enabling thorough analysis and staffing
  • Younger consultants may encounter skepticism from older executives, but the responsibility for persuading clients generally lies with more seasoned partners rather than entry-level analysts
  • Consultants need to leverage their strengths and communicate effectively to manage complex projects, as illustrated by personal experiences of overcoming initial doubts about their expertise
  • The emergence of AI in data analysis prompts discussions about the future of consulting; however, many view technological advancements as tools that can enhance the consulting profession rather than replace it
15:00–20:00
Consulting firms provide value through deep thinking and hands-on experience, fostering intrinsic understanding and tacit knowledge. As technology evolves, the emphasis in consulting is shifting towards human connection and emotional support in decision-making processes.
  • The true value of consulting lies in the deep thinking and hands-on experience that foster intrinsic understanding and tacit knowledge, rather than just the mechanical task of creating presentations
  • As technology evolves, the consulting industry may see a reduction in personnel for certain tasks, shifting the emphasis towards human connection, emotional support, and guiding clients through decision-making processes
  • The Pyramid Principle, created by Barbara Minto, highlights the necessity of synthesizing information into actionable insights, a practice often overlooked in many organizations
  • A fundamental lesson from consulting is the hypothesis first approach, which promotes questioning assumptions and seeking data to challenge them, closely mirroring the scientific method
20:00–25:00
Consulting firms like McKinsey provide strategic guidance and emotional support to businesses, helping them navigate complex decision-making processes. The evolving role of consultants emphasizes the importance of hypothesis-driven thinking and practical application of insights.
  • Hypothesis-first thinking is crucial in consulting, where consultants formulate hypotheses and seek data to challenge them, reflecting the scientific method
  • The Pyramid Principle serves as a framework for converting raw data into actionable insights, emphasizing clarity over mere presentation
  • Knowledge workers are encouraged to adopt an iterative process mindset, balancing top-down and bottom-up approaches in problem-solving
  • The speakers online course simplifies complex consulting concepts, prioritizing practical application to make them accessible for everyday office workers
  • Leveraging AI as a feedback tool can enhance individual skills and work quality, broadening career opportunities