Politics / St
Policy and political decisions with potential market and society impact. Topic: St. Updated briefs and structured summaries from curated sources.
Why Airtel Wins on Customer Love
Full timeline
0.0–300.0
Listening to customers leads to innovative solutions, such as a tracking device for high-value goods, enhancing operational efficiency.
- You have to listen to your customers to know the problem
- You have to enable your front line for them to make decisions
- Cross-functional teams get together to solve for scale
- Customers electricity is paramount
- There was no solution in the market for tracking high-value goods
- Manufacturing companies have to send pallets and get them back
- There is no GPS solution to track boxes
- A small device that lasts more than a month can track pallets